77fb77 Privacy Policy
77fb77 is fully committed to protecting your personal information. This policy contains a detailed description of how we collect, use, and store data.
77fb77 ("we", "us", or "platform") provides a safe and trusted online gaming service for users in Bangladesh. When you use our website 77fb77.lat, certain information is collected from you. This Privacy Policy makes clear what information we collect, why we collect it, how we use it, and how your information is kept secure.
Please read this policy in full before using our services. By using this platform you are consenting to the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.
Quick Summary Table
| Topic | Description |
|---|---|
| Data Controller | 77fb77 (77fb77.lat) |
| Types of Information Collected | Name, email, phone number, payment details, device and browsing information |
| Purpose of Use | Account management, payment processing, security assurance, support |
| Sharing with Third Parties | Only for payment processing and legal obligations |
| Security Methods | SSL encryption, secure servers, two-factor verification |
| Data Retention Period | While the account is active and as required by legal obligations |
| Contact | [email protected] |
Section 1: Data Collection
1.1 Registration and Account Information
When you create an account on 77fb77 or use our services, we collect the following information:
- Full name (in Bengali or English)
- Email address
- Mobile number
- Date of birth (for age verification — minimum 21 years)
- Password (stored in encrypted form)
- Preferred language and currency
1.2 Financial and Payment Information
We collect payment-related information when processing deposits and withdrawals. This may include:
- bKash, Nagad, Rocket, or Upay mobile number
- Bank account number (for bank transfers)
- Transaction history and amounts
We never store full bank card numbers or CVV codes on our servers — our payment gateway partner processes this information in a secure PCI-DSS compliant environment.
1.3 Technical and Usage Information
Your activity on our platform is monitored in order to improve service quality. We automatically collect:
- IP address and device type
- Browser type and version
- Operating system
- Pages visited and time spent
- Click, scroll, and other interaction logs
- Referral URL (where you came from before visiting our site)
- Cookie and local storage data
1.4 Support and Communication Information
When you contact us via live chat or email, the content of that conversation may be recorded. This is used for service quality review and future dispute resolution.
Section 2: Use of Information
77fb77 uses your personal information only for the following purposes and never discloses it unnecessarily to third parties:
2.1 Account Management and Identity Verification
We use your name, email, and mobile number to create and manage your account. Date of birth is used to confirm age verification. Only those aged 21 or above may register on 77fb77.
2.2 Payment Processing and Financial Management
Financial information is used to receive your deposits and process your withdrawals. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500. Transaction logs are retained for financial auditing and tax compliance purposes.
2.3 Security and Fraud Prevention
IP addresses, device information, and transaction patterns are analysed to protect our platform from fraudulent activity, money laundering, and cyber attacks. If suspicious activity is detected, an account may be temporarily suspended.
2.4 Customer Service and Issue Resolution
Our 24/7 live chat support team can view your account and transaction information in order to resolve your issues. However, this access is strictly controlled and is for support purposes only.
2.5 Platform Development and Analytics
Anonymous or aggregated usage statistics are analysed to improve the user experience and to introduce new games and features. Personally identifiable information is not included in this analysis.
2.6 Legal and Regulatory Compliance
We may retain and disclose necessary information in compliance with applicable law or valid requests from competent authorities. Any such disclosure is always carried out in accordance with legal process.
Section 3: Disclosure of Information to Third Parties
77fb77 does not sell or rent your personal information. However, information may be shared in certain specific situations necessary for the operation of the service:
3.1 Payment Processing Organisations
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners. These organisations follow their own privacy policies and may not use our users' information for any other purpose.
3.2 Technology and Service Providers
Cloud hosting, data analytics, and customer service software providers may have access to certain information on a limited basis. All third-party providers are contractually bound to comply with our privacy standards.
3.3 Law Enforcement and Government Authorities
In response to a court order, investigation, or valid government request, we may be legally required to provide certain information. Any such disclosure will always remain within the bounds of the law.
3.4 Business Transfers
In the event of a change of ownership, merger, or acquisition of 77fb77, user information may be transferred to the new entity. In that case users will be notified in advance and the new entity will be bound to comply with this Privacy Policy.
Section 4: Cookies and Tracking Technologies
77fb77 uses various types of cookies and similar technologies that improve your browsing experience and ensure the functionality of the platform.
4.1 Essential Cookies
These cookies are necessary for the basic functionality of the platform. They are essential for maintaining login sessions, storing security tokens, and remembering language preferences. These cookies cannot be disabled.
4.2 Functional Cookies
These cookies are used to provide your preferred game categories, display settings, and a personalised experience. They make your repeat visits more convenient.
4.3 Analytical Cookies
These cookies are used to assess which pages are visited most, where users encounter problems, and overall platform performance. This information is collected anonymously.
4.4 Cookie Management
You can manage cookies from your browser settings. Please note that disabling essential cookies may cause some important platform features to stop working. Cookie settings can be easily changed in most modern browsers.
Section 5: Data Security Measures
77fb77 follows industry-standard technology and processes to protect your personal information. Our security framework consists of the following layers:
5.1 Encryption Technology
All our communications are protected by TLS/SSL encryption. The "https" protocol and valid security certificates are used on the website. Stored sensitive information is protected with additional layers of encryption.
5.2 Access Controls
Only authorised personnel may access user information. All access is logged and regularly audited. A role-based access control policy is followed for staff.
5.3 Secure Infrastructure
Our servers are hosted in secure data centres. Regular security assessments, vulnerability testing, and penetration testing are conducted. Regular data backups are stored in secure locations.
5.4 Response to Data Breaches
In the event of a data breach, we will notify affected users as quickly as possible. Necessary remedial steps will be taken according to the nature and extent of the incident, and the relevant authorities will be informed.
Section 6: Data Retention Period
We retain your information only for as long as necessary to fulfil its purpose or as required by legal obligations:
- Account Information: While the account is active and for at least 5 years after closure.
- Transaction Records: A minimum of 7 years in accordance with financial regulatory requirements.
- Support Conversations: 2 years or until a dispute is resolved.
- Technical Logs: A maximum of 12 months.
- Marketing Communications: Until you withdraw your consent.
Once the specified period has passed, data is securely deleted or anonymised.
Section 7: Your Rights and Choices
77fb77 believes you should have control over your own information. You may exercise the following rights:
7.1 Right to Access Information
You may request to know what type of information we hold about you. We will provide you with a data report within 30 working days.
7.2 Right to Correct Information
If the information stored in your account is incorrect or incomplete, you may request that it be corrected. Most information can be updated by you directly from your account settings.
7.3 Right to Delete Information
Except where required by legal obligations, you may request that your account and related information be deleted. However, transaction records must be retained for a specified period for legal reasons.
7.4 Right to Opt Out of Marketing Communications
You may stop promotional emails or notifications at any time. Each marketing email contains an "unsubscribe" link. Opting out of such communications will not stop important account-related notifications.
7.5 Request Process
To exercise any of the above rights, contact us by email at: [email protected] — write "Data Rights Request" in the subject line. We will process your request as quickly as possible after verifying your identity.
Section 8: Protection of Minors
77fb77 is for those aged 21 or above only. We do not knowingly collect personal information from minors. Age is verified at the time of registration, and any account created by providing false information will be permanently cancelled.
If we learn that someone under the age of 21 has created an account, that account will be cancelled immediately and the related information will be deleted. If you have any information about this, please let us know at [email protected].
Section 9: Changes to the Policy
77fb77 may update this Privacy Policy from time to time. For important changes, we:
- We will publish a clear notice on the website.
- We will send a summary of the changes to your registered email.
- We will update the "Revised Date" at the top of the policy.
Continuing to use the platform after the changes means you have accepted the new policy. For significant changes, re-consent may be required.
Section 10: Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our data protection team is always ready to answer all your questions.
📬 Contact Information
Email:
[email protected]
Live Support:
24/7 live chat (in Bengali)
Response Time:
Usually within 24 business hours
🔗 Related Policies
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